Sun is Life

Prepare Now, Profit Later 0
- Business Operations
- October 1, 2024
No kidding: Holiday Season is almost here! I know it seems crazy to think about the holidays when we are just getting out of the summer months, but the best
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Vanity or Vision?0
- Equipment & Technology
- October 1, 2024
After taking a break from salon tanning during the summer, one of your loyal customers enters your salon on a cool, early fall day – she’s ready and primed to
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Fix It Before It’s Broken! Leveraging a Forward-Resolve Approach for Better Customer Service 0
- Equipment & Technology
- October 1, 2024
While a fix-it-the-first-time approach may be the gold standard of customer service, addressing potential issues before they materialize is the true mark of an exemplary user experience. Consider the pace
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How to Give Feedback Like a Traffic Light 0
- Equipment & Technology
- October 1, 2024
For most of us, getting feedback from someone – especially negative feedback – is difficult. Oftentimes, we immediately get defensive and, with our blood beginning to boil, it can be
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