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Question 1 of 8
1. Question
When is it ok to let a guest tan twice in one day?
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Question 2 of 8
2. Question
Of the Seven Steps in the Sales Process, what are Steps 5, 6 and 7?
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Question 3 of 8
3. Question
Which of the following is NOT an action-oriented phrase?
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Question 4 of 8
4. Question
True or false: If a guest perceives their skin will not get any darker, they do not recognize the existence of their tanning plateau.
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Question 5 of 8
5. Question
Which approach is better?
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Question 6 of 8
6. Question
What should you do when price is an objection?
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Question 7 of 8
7. Question
To soothe an irate guest, which procedure is recommended?
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Question 8 of 8
8. Question
Which of the following is an example of offering the guest an “alternate of choice” of membership programs?
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