Be an Advocate – Flight 3
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Thank you for taking the Be an Advocate Final Exam.
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- Question 1 of 8
1. Question
How can you “Be an Advocate” in the tanning industry? (Select all that apply.)
CorrectThat’s right! All of these are important in being an advocate – except expecting the guest already knows about risky behaviors.
IncorrectThat’s not quite right. All of these are important in being an advocate – except expecting the guest already knows about risky behaviors.
- Question 2 of 8
2. Question
What is an advocate?
CorrectYes. An advocate is a supporter.
IncorrectNot quite. An advocate is a supporter.
- Question 3 of 8
3. Question
True or False: The Sun is Life website (sunislife.com) has information for consumers about tanning.
CorrectThat’s right, sunislife.com is a place with a lot of information for consumers.
IncorrectActually, it’s true, sunislife.com is a place with a lot of information for consumers.
- Question 4 of 8
4. Question
Complete this sentence.
The Sun is Life GEM is the indoor tanning industry’s first:CorrectYou got it! You must complete the entire training program to earn the Sun is Life GEM.
IncorrectThat’s not quite right. The Sun is Life GEM is earned by completing the entire training program.
- Question 5 of 8
5. Question
Which approach is better?
CorrectThat’s it! Providing basic customer service isn’t enough. Go Beyond Guest Satisfaction!
IncorrectThat’s not quite it. Elevate your level of service and Go Beyond Guest Satisfaction!
- Question 6 of 8
6. Question
How does the Federal Trade Commission (FTC) work for the consumer?
CorrectThat’s right! The Federal Trade Commission works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop and avoid them.
IncorrectThat’s not quite right. The Federal Trade Commission works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop and avoid them.
- Question 7 of 8
7. Question
How does the Food and Drug Administration (FDA) interact with the indoor tanning industry?
CorrectYes. The Food and Drug Administration enforces laws dealing with tanning devices.
IncorrectNot quite. The Food and Drug Administration enforces laws dealing with tanning devices.
- Question 8 of 8
8. Question
What should claims made about indoor tanning be based on?
CorrectThat’s correct. Get the facts before making claims relating to indoor tanning.
IncorrectThat’s not right. Claims made about indoor tanning must be factual.